2.6 THE PAYMENT METRIC

A payer pays at the outcome level, and the metric passes five tests

6 min

1Activities
2Outputs
3Outcomes
4Impact

Payment sits here

Examples of outcome metrics: businesses active at ten months; ninety days worked in a year; learning gains, grades one to five; foster placements avoided.

Attributable

The programme caused it.

Measurable

At a cost the deal carries.

Timely

Visible within the contract.

Robust

Checked independently.

Valued

The payer wants it.